TQ 001 An Introduction to Quality
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ModulesGetting Started – Quality Fundamentals57sSection 1 – Understanding QualityQuick Quiz – Section 1 (Understanding Quality) QuestionsSection 2 – The History of Quality ManagementQuick Quiz – Section 2 (The History of Quality Management)Section 3 – Customer SatisfactionQuick Quiz – Section 3 (Customer Satisfaction)Section 4 – Quality PlanningQuick Quiz – Section 4 (Quality Planning)Section 5 – Product RecallQuick Quiz – Section 5 (Product Recall)Section 6 – Quality ControlQuick Quiz – Section 6 (Quality Control)Section 7 – Quality ImprovementQuick Quiz – Section 7 (Quality Improvement)Section 8 – Eight Management PrinciplesQuick Quiz – Section 8 (Eight Management Fundamentals)Section 9 – PDCAQuick Quiz – Section 9 (PDCA)Section 10 – Process DesignQuick Quiz – Section 10 (Process Design)TQ 001 An Introduction to Quality – End of Course Assessment
Welcome to unit TQ001 Introduction to Quality (Quality Fundamentals). Please read this carefully.
This Unit is intended to give the student an overview of the spectrum of the Quality Sciences and Disciplines. In many Western societies there is a prevailing view that ‘Quality’ is mainly concerned with identifying defects and their causes. You will see in this Unit that there can be far more to it than that.
Also, if you join the Chartered Quality Institute (CQI) now, as a Foundation member, and if you have more than 2 years experience working in a Quality Function, you may be able to obtain Quality Practitioner level status. If you mentioned us in your original application to the CQI they will give you a special reference number and waive the application fee.
What's included
- Glossary of Terms used in the courses
David Hutchins
Principal
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ReviewsDavid Hutchins is currently the sole UK Academician in the International Academy for Quality. IAQ is acknowledged to be the worlds leading authority in the Quality Sciences and Disciplines. Membership is severely limited to those who have a strong and proven record of achievement at the highest level.
In 2012, DHi partnered with ACT Leadership LLC, a Leadership Development and Coaching company in the US, to create an integrated employee and leadership development program culminating in Masters Degree qualification in Quality Leadership.
After the CQI's sudden and unexpected announcement that it was withdrawing from Ofqual approved Qualifications, DHIQC picked up the baton and has now created and is now actively marketing the huge new range of courses which are described here on this site.
The following is an unsolicited comment by one of our students on the Quality Courses.
"Just a note to compliment you on the excellence of the course, both breadth, depth and facilities. I expected the course to push forward the frontiers but I had not anticipated by how much”.
David Hutchins Innovation was founded by and is still under the guidance of David Hutchins who not only worked with all of the unchallenged global leaders but who also represented Dr J.M. Juran from 1983 until he retired from international travel in 1993 and also worked with Professor Kaoru Ishikawa.
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Professor Ishikawa’s sole visit to Europe in his lifetime was at David Hutchins’ invitation. David has a Chapter in the book dedicated to Professor Ishikawa’s life.
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David was also one of 4 invited international keynote speakers at Dr. Juran’s 100th birthday celebrations and also those of Professor Ishikawa in both Taiwan and Tokyo University in September 2015.
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David was acquainted with Dr Deming from 1980 when they met for the first time in Tokyo before Deming became known in the West.
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David met and dined with Dr Feigenbaum on many occasions at international conventions.
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David also has a chapter in Dr. Juran’s book ‘A History of Managing for Quality‘,
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Created all of the syllabuses and structure for all of the 2010 CQI OFQUAL approved courses including the CQI Diploma in Quality Management and the Level 3 Certificate in Quality Management
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David designed the Kingston University Level 7 course Quality Leadership by Work Place Learning.
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As illustrated on the home page of this site, David’s book ‘Hoshin Kanri‘ was used as the base for Gatwick Airport’s huge investment in business performance improvement.
All of our courses are competitively priced and with the exclusive 40+ video content in our portals is of unchallengeable value.